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Customer Service Satisfaction dan Call Center Berdasarkan ISO 9001



Isi bahasan : Paradigma baru customer service,standar ISO 9001,customer service dan call center,prilaku konsumen,survei customer service satisfaction,metode survei customer service dan call center satisfaction,case study asuransi jiwa manulife Indonesi,....


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RAK 19 (Lantai II) 2020044301
2020044301
Available but not for loan - Missing

Detail Information

Series Title
-
Call Number
2020044301
Publisher Gramedia Pustaka Utama : Jakarta.,
Collation
viii,198hlm.:bibl.;21cm.
Language
Indonesia
ISBN/ISSN
978-602-03-0022-3
Classification
658.8?Ram/c C1
Content Type
-
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
Specific Detail Info
Cover buku berwarna putih,biru tua dan profil pengarang
Statement of Responsibility

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